Webinars
The following webinars were sponsored by the National Religious Retirement Office and the Avila Institute of Gerontology.
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Take a Deep Breath, Listen, Then Speak: How to Have a Difficult Conversation
May 12, 2026 | Presenter: Sr. Mercedes McCann, RSM, PhD
For those in positions of service, it can be challenging to address conflict, set boundaries, or deliver unwelcome news. This presentation teaches participants how to listen deeply, communicate thoughtfully, manage their emotional well-being, and preserve relationships amid difficult conversations.